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Technology

 

Welcome to the Virtual Arkansas Tech Department page. Everything you need to successfully use your technology with our courses should be listed here. If you have any questions at all, please reach out so we can help.


Hardware Requirements

Equipment Requirements

Individual students must have access to the following items:

  • An internet-connected computer
  • Unique Affiliated School Email Address that can receive messages from VA resources
  • Headset with a built-in microphone
  • Webcam (either built-in or external)
System Technical Requirements
Computer Internet
Processor Speed
2 GHz or higher (Windows) 5 Mbps download
1.6 GHz or higher (macOS) 1 Mbps upload (Zoom)
1.1 GHz or higher (ChromeOS)
RAM Browser
8 GB or higher (macOS or Windows) Google Chrome (99 and higher)
4 GB or higher (ChromeOS)
Screen Resolution
1280 x 1024 minimum recommended
Operating System
Windows 10 and newer
macOS 10.14 and newer
ChromeOS 99 and newer


Software Requirements

Students are required to have the following software installed on their devices. Please be sure to visit the links for Zoom and Respondus, especially, to understand the various requirements and best practices associated with each one.

Students may be required to use the following software:

  • PDF Reader (Adobe Acrobat Reader, Chrome PDF Viewer, etc.)
  • Media Player (Quicktime, Windows Media Player, or VLC)
  • BlueJ (CS Programming Software)
  • Microsoft Office (Word, Excel, Powerpoint, & Access)


Whitelist Requirements (v. 10-2022)

The following primary domain URLs should be whitelisted to help prevent your filter from blocking resources that are utilized in Virtual Arkansas courses. This list will be updated, as required.
 

*.canvaslms.com 

*.gstatic.com

*.instructure.com

*.googleapis.com

*.geniussis.com 

*.wiris.net

*.instructuremedia.com

*.lvsgl.com

*.coursearc.com

*.box.com

*.readspeaker.com

*.boxcdn.net

*.amazonaws.com

*.respondus.com

*.cloudfront.net

*.respondus2.com

play.blooklet.com


The following domain URLs should be whitelisted to help ensure that your students receive Virtual Arkansas communications, If using Google Admin Console, you can find this available at Apps > Google Workspace > Settings for Gmail > Manage address list and add the following to a list there:

  • virtualarkansas.org 

  • geniussis.com 

  • google.com (Google Forms replies may come from forms-receipts-noreply@google.com if you'd rather try just adding that first)

According to Respondus support, the following domain URLs should be whitelisted to help ensure that the Lockdown Browser, used for Virtual Arkansas testing, is not blocked by your filter.

  • *.smc-service-cloud.respondus2.com

Other essential Respondus domains are:

  • Server profiles: server-profiles-respondus-com.s3-external-1.amazonaws.com

  • Update server: static-public-downloads-cloud.respondus.com

  • Installs/Downloads: *.respondus.com

  • Help Center: help-center-respondus-com.s3.amazonaws.com

Contact Virtual Arkansas Tech Support

Phone (870)-637-1011 | Email techsupport@virtualarkansas.org
Monday – Thursday, 8:00 am – 4:00 pm | Friday, 8:00 am – 3:30 pm