Virtual Arkansas

Welcome to the Virtual Arkansas Tech Department page. Everything you need to successfully use your technology with our courses should be listed here. If you have any questions at all, please reach out so we can help.

Hardware Requirements

Equipment Requirements
Individual students must have access to the following items: An internet-connected computer Unique Affiliated School Email Address that can receive messages from VA resources Headset with a built-in microphone Webcam (either built-in or external)
System Technical Requirements
Computer		Internet
Processor		Speed
	2 GHz or higher (Windows)		5 Mbps download
	1.6 GHz or higher (macOS)		1 Mbps upload (Zoom)
	1.1 GHz or higher (ChromeOS)

RAM		Browser
	8 GB or higher (macOS or Windows)		Google Chrome (99 and higher)
	4 GB or higher (ChromeOS)

Screen Resolution
	1280 x 1024 minimum recommended

Operating System
	Windows 10 and newer
	macOS 10.14 and newer
	ChromeOS 99 and newer

Software Requirements

Students are required to have the following software installed on their devices. Please be sure to visit the links for Zoom and Respondus, especially, to understand the various requirements and best practices associated with each one.

Zoom (All students)
Respondus Lockdown Browser (All students)
NWEA Map Growth (Fully Online Off-Campus Students)

Students may be required to use the following software:

PDF Reader (Adobe Acrobat Reader, Chrome PDF Viewer, etc.)
Media Player (Quicktime, Windows Media Player, or VLC)
BlueJ (CS Programming Software)
Microsoft Office (Word, Excel, Powerpoint, & Access)

Whitelist Requirements (v. 10-2022)

The following primary domain URLs should be whitelisted to help prevent your filter from blocking resources that are utilized in Virtual Arkansas courses. This list will be updated, as required.

*.canvaslms.com	*.gstatic.com
*.instructure.com	*.googleapis.com
*.geniussis.com	*.wiris.net
*.instructuremedia.com	*.lvsgl.com
*.coursearc.com	*.box.com
*.readspeaker.com	*.boxcdn.net
*.amazonaws.com	*.respondus.com
*.cloudfront.net	*.respondus2.com
play.blooklet.com

The following domain URLs should be whitelisted to help ensure that your students receive Virtual Arkansas communications, If using Google Admin Console, you can find this available at Apps > Google Workspace > Settings for Gmail > Manage address list and add the following to a list there:

virtualarkansas.org
geniussis.com
google.com (Google Forms replies may come from forms-receipts-noreply@google.com if you'd rather try just adding that first)

According to Respondus support, the following domain URLs should be whitelisted to help ensure that the Lockdown Browser, used for Virtual Arkansas testing, is not blocked by your filter.

*.smc-service-cloud.respondus2.com

Other essential Respondus domains are:

Server profiles: server-profiles-respondus-com.s3-external-1.amazonaws.com
Update server: static-public-downloads-cloud.respondus.com
Installs/Downloads: *.respondus.com
Help Center: help-center-respondus-com.s3.amazonaws.com

Contact Virtual Arkansas Tech Support

Phone (870)-637-1011 | Email techsupport@virtualarkansas.org
Monday – Thursday, 8:00 am – 4:00 pm | Friday, 8:00 am – 3:30 pm

Technology